I had a nail in the side of my tire but had purchased a warranty. It was quickly determined that it was covered. I got the tire changed and an oil change also in a minimal amount of time. Everyone involved was extremely helpful and friendly.
Greeted with a smile. Technician very friendly, very knowledgable, prompt and thorough. Service was quick but not rushed. Truck was washed and looked great. Best part is the peace of mind knowing everything was done by real professionals!
I would never use Andy Mohr Buick again and I would not recommend this dealership. My sales person Jake and I agreed on a price and after doing the ppwk I was told it would be more a month then the agreed price. It was not due to my credit since I have an excellent credit rating. I walked out of the dealership and then I returned requesting to speak to a manager because I had the agreed price in a text message. Then a miracle happened- he was able get it the agreed price. Jake also agreed to take my current lease which is a Buick back and Andy Mohr Buick would absorb any damages that I would be charged after inspection. I was misled because apparently GM will waive only the first $500. I also have this in a text. After signing for the vehicle and leaving with it I realized I never made my first payment. I called the next day and left a message for Alex advising I never paid and wanted to set up a time for my husband to stop in to finish the ppwk too. Of coarse he never called me back on Saturday Dec 1 and when I tried calling Monday afternoon his mailbox was full and I couldn't leave another message. I drove over to make sure my payment was received. And lastly regarding the Costco rebate- Jake advised I would receive a $750 Costco gift card. When I texted him Friday how to go about getting this- his response was 'costcoauto.com'. I responded with another text only to be ignored. This is my 3rd Buick Enclave in a row I have leased. I actually never even drove or saw this vehicle when I negotiated the deal because I love Buick Enclaves. I think they this dealership was sneaky and misleading. And they definitely did not earn my business next time.