I have been dealing with Andy Mohr for years and have always had a great experience with them. The employees have always been friendly, knowledgeable and very helpful. Because of this I have bought 3 new Terrains from them.
I ran over a very large screw/bolt that penetrated my rear tire on Saturday, March 3 at around 11:30 AM. I called the dealership and was told that the service department closed at Noon but the Quick Lube center was open until 4 PM so I brought in my Acadia. The service team was very accommodating and was able to get my tire evaluated, replaced, and my car back into my hands before 2 PM that same day which was a true lifesaver for me. I would strongly recommend Andy Mohr GMC to anyone looking for service or a new vehicle. Thanks!
Tammy Worley is the reason I continue to come to Andy Mohr. Tammy goes above and beyond for her clients. She stays in touch and reached out to me at exactly the right time. Tammy then found me the color and options I wanted, she is the best! Thank you Tammy for all your hard work, I couldn't be happier!!!
Patrick Andres has been our salesperson for many years and always discusses options and preferences. His knowledge of the different vehicles helps us to make an informed decision. Steve Faulkner always stops by to say hello. Dan in finance was very efficient and friendly (we are both lefties!).
Service department was not willing to match price on tire from discount tire. I read all the fine print on your own website. Both tires were original equipment and same brand model and size. The GM number the service department required was not even listed on your own website. I understand it is important to make sure it is the same tire but with all the price matching advertising on the website it feels like a bait and switch.
I took my Denali in for an engine problem. I was glad it was covered under the factory warranty for power train but this is the second time in as many months I've had the vehicle in for engine problems which doesn't give me a lot of confidence in the vehicle.