Andy Mohr Buick GMC Service FAQs

 

Service FAQs

Welcome to Andy Mohr Buick GMC's Frequently Asked Service Questions page in Fishers, Indiana. At Andy Mohr Buick GMC, we understand that vehicle maintenance can raise a multitude of questions, and we're here to provide you with clear and concise answers. Whether you're curious about routine service intervals, common vehicle issues, or the intricacies of our service department, you'll find valuable insights and solutions here. Our commitment to transparency and customer satisfaction drives us to address your concerns comprehensively, ensuring a smooth and worry-free experience for all your automotive service needs.

Q: Do you offer multipoint inspections here?
    A: Yes, you can get a multipoint inspection here at Andy Mohr Buick GMC.
   
    Q: Can I get my brakes replaced here?
    A: Yes, schedule service with us and get your brakes replaced.
   
    Q: Can I get my vehicles battery replaced here?
    A: Yes, we offer battery services here at Andy Mohr Buick GMC.
   
    Q: Do I need an appointment for an oil change?
    A: No appointment is necessary for an oil change at our service bay.

    Q: Do you sell new tires here?
    A: Yes, we sell tires and offer different tire services, like wheel alignment here.
   
    Q: What are warning signs that I need new tires?
    A: Some common warning signs to look out for include: excessive tread wear, cracks, bulging or blistering, and excessive vibration. You should schedule a service appointment right away if you notice any of these signs.
   
    Q: What kind of battery does my car need?
    A: Most standard cars only need a standard flooded battery, vehicles with start-stop technology will likely require an enhanced flooded battery, and vehicles equipped with both start-stop technology and regenerative braking and passive boost will need an absorbed glass mat battery.
   
    Q: Do you fix luxury cars?
    A: Luxury cars require special care, and you don’t want just anyone tinkering around under the hood. Luckily, our team at Andy Mohr Collision Center is well-versed in luxury car repair, and we’re happy to help make your car look as good as new. Schedule your service appointment with us today!
   
    Q: Do you offer service and parts financing here?
    A: Yes, we offer a service now, pay-over-time here at Andy Mohr Buick GMC.
   
   Q: Why do my brakes squeak?
    A: If the brake pad friction surface wears down enough, you'll eventually hear a squealing noise because the pads (or what's left of them) and rotor are making metal-on-metal contact. Another cause of noise may be warped rotors, meaning the pads cannot evenly make contact with the rotor surface during braking. Either way, schedule an appointment with the team at Andy Mohr Buick GMC to get your brakes fixed today!
   
   Q: How to read tire sizes?
    A: There is a code along your tire's sidewall. That code marks your tire size and class. There you’ll find a 3-digit number that shows you the tire width. The diameter of your tire will be located after the construction code, which is a letter that tells you how the tire is built.
   
   Q: Do you fix transmissions?
    A: Absolutely! The friendly service team at Andy Mohr Buick GMC has plenty of experience working on all sorts of car repairs — transmissions included! Schedule your service appointment with us today!
   
   Q: Is the service center open on Saturdays?
   A: Yes, Andy Mohr Buick GMC Service Center is open on Saturday's from 8am to 4pm.
   
   Q: Why should I get my car serviced with you?
   A: We’ve been perfecting our craft and developing long-standing relationships with our loyal customers for many years. Our industry-leading, certified technicians have all the appropriate training as well as access to the latest equipment and technology in our state-of-the-art facility. This allows our team to tend to your vehicle’s needs efficiently and reliably. We have it all at the Andy Mohr Buick GMC Service Center!
   
   Q: How long do car batteries last?
   A: The manufacturer’s recommendation for the average lifespan of a car battery is three to five years; however, most service technicians stay on the safe side with the three-year mark. If you can’t remember when you replaced the battery last, there may be some corrosion—a whitish or greenish substance that looks a bit like rock salt—around the bolts, or the engine may take longer to ignite than usual; these are both telltale signs.
  
  Q: What is tire balancing?
   A: Balancing tires is the act of evening them out to account for imperfections in their manufacturing. Overall, balancing your tires makes for a much smoother drive and provides greater handling, thanks to improved traction.
   
  Q: How do you check transmission fluid?
   A: If you drive automatic, it’s just as easy as checking your engine oil. Just pull out the dipstick, wipe it down, reinsert it and pull it out again. It should have a clear pink color to it, a sweet smell and come up to somewhere between the minimum and maximum fill lines. It’s important to remember that your engine has to be running and warm to get a good reading, which is the opposite of checking motor oil. Checking the fluid with a manual transmission is a bit trickier. You’ll need to raise your car up with a jack, use jack stands to keep it secure and remove the fill plug (it should be sideways, so no transmission fluid will leak out). You can add new fluid until it starts to overflow, as the plug point is also the recommended filling level.
   
  Q: Do you offer parts warranty?
   A: Yes! When you need warranty coverage, there is no reason to overcomplicate it. You can take advantage of three different levels of Parts Warranties for your Buick or GMC. These simple and straightforward options help cover your vehicle when you take it to the Certified Service experts for repair or replacement auto parts.
 
 Q: What Should My Tire Pressure Be?
  A: The typical recommended PSI sits around 30-35 PSI. However, to get the most accurate information for your specific vehicle, you should always consult your owner's manual or contact your local manufacturer service center.
 
 Q: How do you bleed brakes?
  A: First, loosen the bleeder screw on the brake. Next, attach a small, thin hose to the end of the screw and place the other end in a jar. After that, have someone get into the car to push the brake pedal down and release it and open the bleeder screw completely. If there are any bubbles in the fluid in the jar, this means there is air in your brake lines. Repeat the process with the brake pedal, loosening and tightening the screw until no bubbles appear. Finally, fill up your brake fluid and repeat the process for all brakes until there is no more air in the lines. If you run into any issues, feel free to reach out to our Andy Mohr Buick GMC service team!
 
 Q: What does an oil change consist of?
  A: Engine oil is one of the most important parts of your vehicle, so getting it changed regularly is important. If you're having an oil change, you're likely going to have your engine oil filter replaced as well. Another part to be aware of is the O-ring. It should be inspected when you get your oil changed. Contact our Andy Mohr Buick GMC team to schedule an oil change today!
 
 Q: Can I schedule a service appointment online here?
 A: Yes! Click here to schedule a service appointment or contact our service team today.
 
 Q: What kina of services can I get on my Buick or GMC vehicle here?
 A: Here at Andy Mohr Buick GMC, we offer a variety of services for your Buick or GMC vehicles, including routine maintenance like oil changes, tire rotations, and brake inspections, as well as more extensive repairs like engine and transmission work. Contact our on-site service teamt to learn more!
 
 Q: How often should I get my Buick or GMC vehicle serviced?
 A: Service varies depending on the model, year, and driving conditions. Andy Mohr Buick GMC typically recommends bringing your vehicle in for routine maintenance every 7,500-10,000 miles. Feel free to check your Buick GMC owner's manual or contact our service team for more information.
 
Q: Can I schedule a service appointment online for my Buick vehicle here?
 A: Yes, use our online service scheduler or contact our Andy Mohr Buick GMC service team to make a service appointment.

Q: What service warranty comes with a new GMC?
 A: New GMC warranties cover the entire vehicle for repairs, including parts and labor, to correct any defect in materials or workmanship for 3 years or 36,000 miles, whichever comes first. Contact Andy Mohr Buick GMC for more information on GMC warranties.

Q: Do you offer service specials?
 A: Yes, we offer both service and parts specials here at Andy Mohr Buick GMC.

Q: What types of maintenance services does Andy Mohr Buick GMC's service center offer to keep my Buick vehicle in optimal condition? 
A: Here at Andy Mohr Buick GMC, we offer oil changes, tire rotations, tire repairs, brake services, parts services, and more!

Q: Are there any current service promotions available at Andy Mohr Buick GMC?
A: Yes! We offer service and parts specials here at Andy Mohr Buick GMC.

Q: Can I buy parts for my GMC here?
A: Yes! Here at Andy Mohr Buick GMC, we offer genuine GMC parts. Order GMC parts onlineOrder GMC parts online today!

Q: Can I wait at the dealership during my vehicle's service?
A: Yes, feel free to wait in our lobby while our technicians get to work. At our service center, we want you to feel relaxed and comfortable during your appointment.

Q: Is there a warranty on service and repairs?
A: Yes, we stand behind the quality of our service and repairs. Many of our services come with a warranty, and our team will provide details specific to your service when you visit the dealership.

Q: Do you use genuine GMC parts in your service center?
A: Yes, here at Andy Mohr Buick GMC, we only use genuine GMC parts.